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Artificial intelligence is now being used in over 70% of new businesses in Canberra, according to a recent survey by the Australian National University. This technology is being integrated into various aspects of daily life, from virtual assistants like Google Home and Amazon Alexa, which can be found in many homes in suburbs like Kingston and Griffith, to AI-powered healthcare services at hospitals like Calvary John James Hospital in Deakin.
The increasing use of artificial intelligence in Canberra matters now because it is transforming the way residents live, work, and interact with each other. With the city's strong focus on innovation and technology, Canberra is an ideal place for AI startups and businesses to thrive. Organisations like the Canberra Innovation Network and the Australian Institute of Machine Learning are providing support and resources for local businesses to develop and implement AI solutions. As a result, residents are experiencing the benefits of AI in their daily lives, from improved healthcare services to more efficient transportation systems.
Local Impact
In Canberra's city centre, residents can see the impact of AI firsthand. For example, the Canberra Centre shopping mall has introduced AI-powered chatbots to help customers navigate the mall and find stores. Meanwhile, in the suburb of Braddon, the popular cafe district is home to several businesses using AI to improve customer service, such as using machine learning algorithms to predict customer orders and preferences. The University of Canberra's Bruce campus is also a hub for AI research and development, with the university's Institute for Applied Ecology using AI to analyse and understand complex environmental systems.
According to data from the Australian Bureau of Statistics, the use of AI in Canberra's businesses has increased by 25% in the past year, with 40% of businesses reporting an increase in productivity as a result of AI adoption. The cost of implementing AI solutions is also decreasing, with the average cost of an AI-powered chatbot decreasing from $10,000 to $5,000 in the past 12 months. As of June 2026, the ACT Government has invested $1.2 million in AI research and development, with a focus on supporting local startups and businesses.
So what happens next for Canberra residents? As AI continues to become more integrated into daily life, residents can expect to see even more innovative solutions and services. For example, the ACT Government has announced plans to introduce AI-powered public transportation systems, which will use machine learning algorithms to optimise traffic flow and reduce congestion. Residents can also expect to see more businesses using AI to improve customer service and provide more personalised experiences. With the city's strong focus on innovation and technology, Canberra is well-placed to become a leader in AI adoption and development, and residents can look forward to experiencing the many benefits that this technology has to offer.
Covering tech in Canberra. This article was generated by AI from the linked sources and was not reviewed by a human editor before publishing. See our editorial standards.